General Terms & Conditions
1. GENERAL PROVISION
Welcome. The Nidecker, Snowsurf & Flow websites at :
and other affiliated websites are after referred as the “Website”. Nidecker SA (European Webshop), and Nidecker US, Inc (North America Webshop) are after referred as ("Nidecker" or “we” or “us”) operates these Websites :
pursuant to agreements with Nidecker. Please review the following terms and conditions concerning your use of and access to the Website. By accessing, using and/or downloading any materials or content from the Website, you agree to follow and be bound by these terms and conditions (these “Terms” or this “Agreement”). If you do not agree with these Terms, you may not use the Website.
We attempt to ensure that information on this Website is complete, accurate and current. Despite our efforts, the information on this Website may be inaccurate, incomplete, or out of date. We make no representation as to the completeness, accuracy, or currentness of any information on this Website. All features, content, specifications, products, technologies, colors and prices of products and services described or depicted on this Website are subject to change at any time without notice. Certain measurements and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. The actual color you see, however, will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this Website at a particular time does not imply or warrant that those products or services will be available at any time. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice and in our sole and absolute discretion, to limit the order quantity on any product or service, to refuse service to any customer and/or to refuse access to the Website by any visitor or customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
All materials provided on the Website, including but not limited to information, documents, products, logos, graphics, sounds, images, compilations, content and services (“Materials” or “Content”), are provided either by Nidecker, or by respective third party authors, developers or vendors (“Third Party Providers”) and are the copyrighted works of Nidecker and/or its Third Party Providers (or is permitted/licensed to be used by Third Party Providers), unless specifically provided otherwise. Except as stated herein, none of the Materials may be modified, copied, printed, reproduced, distributed, republished, performed, downloaded, displayed, posted, transmitted and/or otherwise used in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means, without the prior express written permission of Nidecker and/or a Third Party Provider. Also, you may not “mirror” or “archive” any Materials contained on the Website on any other server without Nidecker’s prior express written permission.
Except where expressly provided otherwise by Nidecker, nothing on the Website shall be construed to confer any license or ownership right in or to the Materials, under any of Nidecker’s intellectual property rights, whether by estoppel, implication, or otherwise. You acknowledge sole responsibility for obtaining any such licenses. Materials provided by Third Party Providers have not been independently reviewed, tested, certified, or authenticated in whole or in part by Nidecker. Nidecker does not provide, sell, license, or lease any of the Materials other than those specifically identified as being provided by Nidecker.
Any unauthorized use of any Materials contained on the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or communications regulations and statutes. It is your obligation to comply with all applicable local, state, federal, and international laws. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.
You or we may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.
The Website may contain links or have references to websites controlled by parties other than Nidecker. Nidecker is not responsible for and does not endorse or accept any responsibility for the contents or use of these third party websites. Nidecker is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Nidecker of the linked website and/or the content and materials found at the linked website, except as specifically stated otherwise by Nidecker. It is your responsibility to take precautions to ensure that whatever you select for your use is free of viruses or other items of an intrusive nature.
Nidecker is granting you a revocable, limited license, in compliance with these terms.
Each party represents and warrants that it has the power and authority to enter into this Agreement. Nidecker warrants that it will provide the Website and all goods and services in a manner consistent with its business practices, as Nidecker, in its sole and absolute discretion, deems fit. To the extent that you represent an entity of any type or any individual besides yourself, you represent and warrant that you have the proper authority to enter into this Agreement their behalf.
EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY NIDECKER, THE MATERIALS ON THE WEBSITE ARE PROVIDED “AS IS,” AND ARE FOR USE AS CONTRACTED HEREIN. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH HEREIN, NIDECKER AND ITS THIRD PARTY PROVIDERS HEREBY DISCLAIM ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS WITH REGARD TO THE WEBSITE, THE MATERIALS, AND THE GOODS AND SERVICES ASSOCIATED THEREWITH INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND QUALITY OF GOODS AND SERVICES EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. NIDECKER AND ITS THIRD PARTY PROVIDERS MAKE NO REPRESENTATIONS, GUARANTIES OR WARRANTIES REGARDING THE RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE WEBSITE AND THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED WITH THE WEBSITE, OR THE RESULTS YOU MAY OBTAIN BY ACCESSING OR USING THE WEBSITE AND/OR THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NIDECKER AND ITS THIRD PARTY PROVIDERS DO NOT REPRESENT OR WARRANT THAT (A) THE OPERATION OR USE OF THE WEBSITE OR MATERIALS WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (B) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL YOU PURCHASE OR OBTAIN THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS; OR (C) THE GOODS, SERVICES, MATERIALS, OR THE SYSTEMS THAT MAKE THE SERVICES AND WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT NEITHER NIDECKER NOR ITS THIRD PARTY PROVIDERS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE WEBSITE AND SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. NIDECKER IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY NIDECKER, THE WEBSITE AND THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH ARE PROVIDED TO YOU ON AN “AS IS” BASIS. NIDECKER EXPRESSLY DISCLAIMS ANY WARRANTY RELATED TO THE QUALITY OF GOODS AND/OR SERVICES AND THE PERSONS OR BUSINESSES REFERENCED ON THE WEBSITE. YOU USE THIRD PARTY PROVIDERS AND AFFILIATED SERVICES AT YOUR PERIL AND ASSUME ALL RISKS RELATED TO USE OF SAID THIRD PARTY PROVIDERS AND SERVICES.
TO THE EXTENT ALLOWED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF NIDECKER EXCEED $1,000.00. IN NO EVENT SHALL NIDECKER OR THE THIRD PARTY PROVIDERS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR FOR ANY DAMAGES TO YOUR COMPUTER, TELECOMMUNICATION EQUIPMENT, OR OTHER PROPERTY, AND/OR FOR LOSS OF DATA, CONTENT, IMAGES, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO THE ACCESSING OR USE OF, OR INABILITY TO USE, THE WEBSITE AND THE SERVICES ASSOCIATED THEREWITH INCLUDING BUT NOT LIMITED TO THE DOWNLOADING OF ANY MATERIALS, REGARDLESS OF CAUSE, WHETHER IN AN ACTION IN CONTRACT OR NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR THE THIRD PARTY PROVIDER HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION OF LIABILITY SET FORTH IN THIS SECTION SHALL NOT APPLY IN THE EVENT OF YOUR BREACH, OR RELATED TO YOUR INDEMNITY OBLIGATIONS. THIS PARAGRAPH SHALL NOT AFFECT THE RIGHTS LISTED BELOW IN THE SECTION TITLED “INDEMNITIES”.
You shall defend and indemnify Nidecker and its Third Party Providers against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) finally awarded against Nidecker or its Third Party Providers by a court of competent jurisdiction arising out of or in connection with a claim by a third party related to you. Nidecker shall have no indemnification obligation or other liability for any claim of infringement arising from (a) use of the Website and/or the goods, services or Materials associated with the Website other than in accordance with this Agreement; (b) the combination of the Website and/or the goods, services or Materials associated with the Website with any other products, services, or materials; or (c) any third party products, services, or materials.
You will comply with all applicable local, state, national and foreign laws, treaties, regulations and conventions in connection with your use of the Website, including without limitation those related to data privacy, international communications, and the exportation of technical or personal data from locations other than the location from which Nidecker controls and operates the Website and services associated therewith. Furthermore, you expressly agree not to violate any rights of publicity or privacy of any person, nor defame any person or entity.
Any action related to this Agreement will be governed by Swiss law. No choice of law rules of any other jurisdiction will apply. Any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Website shall be subject to the exclusive jurisdiction of the cantonal and federal courts located in Geneva, Switzerland, and to arbitration as stated herein. This Agreement represents the parties’ entire understanding relating to the use of the Website and supersedes any prior or contemporaneous, conflicting or additional, communications. Nidecker reserves the right to change these Terms or its policies relating to the Website at any time and from time to time, and such changes will be effective upon being posted herein. You should visit this page from time to time to review the then current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of the Website, which may be posted from time to time. Your continued use of the Website after any such changes and/or postings shall constitute your consent to such changes. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between Nidecker and you as a result of these Terms or use of the Website. You may not assign this Agreement without the prior written approval of Nidecker. Any purported assignment in violation of this section shall be void. Nidecker reserves the right to use Third Party Providers in the provision of the Website and/or the goods, service and/or Materials associated therewith. The failure of either party to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by such party in writing. In the event of any litigation of any controversy or dispute arising out of or in connection with this Agreement, its interpretation, its performance, or the like, the prevailing party shall be awarded reasonable attorneys’ fees and expenses, court costs, and reasonable costs for expert and other witnesses attributable to the prosecution or defense of that controversy or dispute. Any and all rights not expressly granted herein are reserved by Nidecker.
Elements of the Website are protected by copyright, trademark, trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from the Website may be copied or retransmitted unless expressly permitted by Nidecker.
All Nidecker trademarks and/or other Nidecker identifiers referenced herein are trademarks of Nidecker and/or its affiliates, and may be registered in certain jurisdictions.
Copyright © 2016 Nidecker SA. All rights reserved.
We accept payment by Visa, MasterCard, American Express, JCB, Discover, and Diners Club. COD orders or debit cards are not accepted. We does not accept credit card numbers delivered by email. You should never send credit card numbers by email, as this is not a secure practice.
The billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you. We cannot resolve credit card problems with your financial institution if a credit card is declined. It is your responsibility, as a consumer, to settle credit card problems with the issuing institution.
This store only accepts online orders. Orders cannot be placed by telephone, postal mail, email or fax.
If you have issues using this website, your web browser might be outdated. We recommend using a recent version of Microsoft Internet Explorer (Edge), Mozilla Firefox, Chrome or Safari.
When you check out, you can view the shipping and handling charges for your order. In the rare case that shipping and handling charges exceed the amount shown, we will notify you. The state or province may require tax to be applied to shipping and handling charges.
Please see our Shipping pages for our most up-to-date Shipping charges.
We only ship products to Canada and United States including Puerto Rico, Hawaii, Alaska and other islands. Please view the « state » options on the « Shipping Address » page for more information.
If you are interested in purchasing products outside of the United States and Canada, please use our Dealer Locator to find your closest Authorized Dealer.
You can return most new items in the original packaging for a full refund within 30 days after delivery, as noted below:
To initiate a return, contact Nidecker customer service at [email protected]
You have to notify us in writing within thirty (30) days of delivery of the product.
The refund will be for the full value of the returned items, unless otherwise noted.
Shipping & return shipping and handling fees will not be refunded.
Credit for returned items will be applied to the credit method that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 to 10 days of the date that the return is accepted by Nidecker.
If the return is due to defective products, inaccurate product descriptions, or an incorrect order, contact Nidecker customer service at [email protected] to initiate the return. In these cases, you may be compensated for the return shipping.
We may offer online Gift Cards for sale. Any Gift Cards purchased on this website can only be used to buy products on this website. They cannot be redeemed for cash, except as required by law. Gift cards cannot be reloaded.
If a Gift Card purchased on our website is lost or stolen, we will replace it with a Gift Card in the amount of the remaining balance, only if the purchaser’s Gift Card confirmation email and Gift Card # are provided to us as proof of purchase. To report your card as lost or stolen, contact Nidecker customer service at [email protected] . For additional Terms and Conditions, see the Gift Card purchase page or the Gift Card Confirmation email.
Tax will be applied to your order in accordance with local, state and international laws and regulations. Some areas require tax to be assessed on shipping and handling charges.
As soon as we receive and process your return, we will notify you via email. Your credit card should be credited within 15 business days of the time that you receive this email. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution’s billing cycle.
Credit Cards: Your credit card is authorized at checkout. If this authorization is not successful you will be notified at checkout and can use another card or payment type. If authorization is successful, we then pass the order through a fraud and ID theft security system. If approved your order is processed and you will receive a confirmation email. If you have not received a confirmation email within 12 hours of placing your order please contact us at [email protected]
If an order arrives to you with obvious shipping damage, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call the fulfiller immediately using the contact information included with the order.
Please save all packaging material and paperwork for the order if shipping damage is a possible issue. If you dispose of packaging material or attempt to return the merchandise without contacting the fulfiller, you jeopardize our chances of making a claim, and you may not receive credit for the return.
A defective item is one that is inoperable but has no apparent damage. If you receive defective merchandise, please contact Nidecker customer service at [email protected]
We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product.
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.
When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.
Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered.
If an item ordered is out of stock, you will receive an email detailing the item in question and how to proceed.
We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.
If your payment has already been processed for the purchase when your order is cancelled, we will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.
4. IDEA SUBMISSION POLICY
Nidecker (“Nidecker” or “we” or “us”) wants to hear from you! We love feedback, and we want to encourage user participation in our creative processes, but we get a lot of submissions, so we have to lay down some rules. We have created this idea submission policy (the “Submission Policy”) with regard to the Website located at http://www.nidecker.com and any affiliated websites (together, collectively the “Website”).
All Submissions must be true, and in accordance with the rights of privacy and publicity and all federal, state and international law. You may not upload an image or any likeness of another without their consent (or the consent of their parent or guardian if they are under the age of 18). If you do so, Nidecker reserves the right to cancel or suspend your account. Furthermore, Nidecker reserves the right to cancel or suspend your account, if in its sole discretion, it believes you are using Nidecker for improper purposes, or any purpose inconsistent with its business.
You will not post any Submission that (a) is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; (b) bigoted, hateful, or racially or otherwise offensive; (c) is violent, vulgar, obscene, pornographic or otherwise sexually explicit; or (d) otherwise harms or can reasonably be expected to harm any person or entity
Nidecker does not accept Submissions from persons under the age of 13.
5. CHILDREN’S POLICIES
If you are under the age of 18, you must have your parent or legal guardian set up your account and have them agree to these terms. If you are under the age of 18, your parent or legal guardian’s consent to these terms is ongoing and they hereby warrant that they will review these terms for changes, and if any occur, that they will be amenable thereto until you reach age 18, at which point you hereby give your consent to these terms. Furthermore, to the extent any user under the age of 18 makes a submission of copyrighted materials heretofore, their parent or legal guardian hereby grants Nidecker all rights to utilize the copyright and image / likeness embodied therein.
Nidecker is committed to protecting the online privacy of children. We do not accept submissions from persons under the age of 13. In accordance with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13.
- If you are under 13, we cannot accept any submissions from you.
- If you are under 18, we cannot sell you anything. You may shop at http://www.nidecker.com/ only with the involvement of a parent or guardian.
6. SNOWBOARDING DISCLAIMER
WARNING: SNOWBOARDING CAN BE A HAZARDOUS ACTIVITY. SNOWBOARDING EQUIPMENT EMPLOYS A NON-RELEASE BINDING SYSTEM, WHICH DOES NOT RELEASE EVEN UPON IMPACT. USE OF THESE PRODUCTS MAY CAUSE SERIOUS INJURIES TO ANY AND ALL PARTS OF THE USER’S BODY, UP TO AND INCLUDING DEATH. THE USER SHOULD RECEIVE INSTRUCTION FROM A QUALIFIED SNOWBOARDING INSTRUCTOR BEFORE USING THIS EQUIPMENT. THESE PRODUCTS SHOULD BE USED BY MINORS ONLY WITH THE DIRECT SUPERVISION AND CONSENT OF THEIR PARENTS OR LEGAL GUARDIANS. NEITHER THE SELLER NOR THE MANUFACTURER SHALL BE LIABLE FOR ANY INJURY, LOSS, DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OR INABILITY TO USE THESE PRODUCTS.