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Hardgoods Apparels Bags Company

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While we take great pride in the superiority of our products and believe that our multi-layered quality-control process is second to none, from time to time a small imperfection might slip out of the factory. Recognizing this, Nidecker backs all of its products with a one-year warranty against material defects. For details of our warranty and the warranty claim process, please see the FAQs below, or stop by any Authorized Nidecker Dealer for help.

Question : What is NIDECKER’s warranty policy ?

Question : What do I do if I think I have a warranty claim ?

Question : Do I need to register my NIDECKER product to qualify for NIDECKER’s warranty ?

Question : Do I or the shop need RETURN AUTHORIZATION # to return my product to NIDECKER ?

Question : How long will it take to get my product (board/bindings/boots) back once I send it in ?

Question : Will NIDECKER pay for the shipping costs for me to send the board back ?

Question : Can you send me a call tag to have the board picked up ?

Question : What happens if NIDECKER is out of stock of the product that I need to have replaced ?

Question : Can NIDECKER fix my board because ran into something ?

Question : What kind of damage does the warranty cover ?

Question : How often should I call or email to check on the status of my warranty case ?

Question : Can I upgrade my replacement product to a more expensive product ?

Question : How can I get spare parts for my bindings ?